Service request

All application points marked with * must be completed. Failure to comply with the above requirements will result in not processing the application by Lakfam. Service response time is 48 hours (business days).

Customer Name *

Address (place where the machine is located) *

Tax ID number

Contact person (with full access to the machine) *

Phone *

E-mail address *

Machine model *

Machine serial number *

Date of purchaseu (dd.mm.rrrr) *

Name and surname of the person submitting the form *

Describe the problem (Note: If possible, please attach photos about the problem) *

Applicant on behalf of his company accepts that: *

1. Machine tests are not included in the device warranty and all related costs as well as the cost of the service technician during their performance is borne by the customer. Any unsubstantiated calls from the site result in an invoice issued by Lakfam.

2. An unjustified call to the service results in an invoice for all activities performed by the Lakfam service and an additional cost of travel calculated individually.
3. The above costs do not include the cost of spare parts that will be used during work, and the visit and work of the service technician does not have to end with the repair and starting the machine. This does not release the person ordering the service from having to pay for its performance.

I agree to: *

Processing of my personal data within the meaning of the Act of 29 August 1997 on the protection of personal data and the Act of 16 July 2004 Telecommunications Law for marketing purposes by Lakfam and I declare that providing my personal data is voluntary and that I have been informed about the right to request access to my personal data, change and delete it.

+48 75 718 22 42

Service request

Contact